Your privacy is important to us

We collect information about individuals, users and professional’s in a variety of ways: including but not limited to: direct from the individuals (for example, when ordering a product, registering an account, using a product, or signing up for a newsletter), from your employer, publicly available information, and through cookies, and/or similar technology. We use the information primarily to provide you with a personalised experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless stated in this Privacy Policy, or as required by law.

When you register for our services we ask you to provide some personal information, for example, your name, address, phone number, email address, and/or certain additional categories of information resulting from use of our products, websites and services, such as report requests. We keep this information in a contact database for future reference, as needed.

When you visit our products or web sites, we may track information about your usage and/or visit, and store that information on in usage or web server logs, which are records of the activities on our products or sites. The information we collect in usage or web server logs helps us administer the product and site, analyse its usage, protect the product and/or website and its content from inappropriate use, and improve the user’s experience.

In order to offer and provide a personal service through our products and websites, we may use cookies to store and help track information about you. A cookie is a small text file sent to your device that we use to store limited information about your use of the product or website. We use cookies to provide you with certain functionality (such as to enable access to secure log-in areas and to save you having to re-enter information into product or website forms) and to personalise our product or website content. Without cookies, this functionality would be unavailable. By using our products and websites you agree that we can place these types of cookies on your device.

We may also use analytics tools provided by third parties such as Google, Inc. (“Google”) or other similar providers. Analytics tools serve cookies through our products or website and collects aggregated data about users and visitors’ use of the product or website. The data collected enables us to understand aggregated user or visitor activity and how we may improve our product or website offering.

Your access to some of our products, services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your product, account or service at the end of each session. You may also wish to close your product terminal or browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place.